the albatross motel was super clean and tidy, and the bed was soooo comfy. loved that it's close to the airport and my fam's place. the owners are really friendly and it was cool meeting them. they even have a clean pool and spa! oh, and the daily servicing was a nice surprise. great value overall!

Can recommend.

The location next to the wildlife estuary was excellent.. and the beds very comfortable. The spa was excellent also.

The shower was very low pressure and heater very noisy.. there were chipped dishes in the cupboard

Very clean and tidy facilities, the rooms having been refurbished were very comfortable. Staff were always friendly and helpful. As being a student the free wi-fi was a huge help and was much appreciated. Would recommend to all

We loved the free wifi and the complimentary tea and coffee supplies. The location was great as it was close to good restaurants on the wharf area and just on the outskirts of town. The staff were very accommodating and even suggested some great places to dine in the city.

For us it was ideal.

Excellent value for money! Rooms were a good size, had everything you could possibly need. Fab little compact kitchen! Looked as though it had been newly refurbished and was clean and comfy! We were travelling around the north island and this was one of the best little motels we stayed in! Staff very friendly and keen to share their knowledge of the area. We loved it!

We had a fantastic stay at this hotel. The location was perfect, with a beautiful shared BBQ area just in front of the hotel. The staff provided excellent room service and the housekeeping was spotless. We were also impressed with the laundry facilities and the helpful assistance with tours and tickets. The room itself had all the amenities we needed, including ironing facilities, heating, and air conditioning. The sitting area and terrace were perfect for relaxing, and we enjoyed dining at the patio with the comfortable garden furniture. The flat-screen TV and carpeted floor added a touch of luxury to our stay. The staff was friendly and made us feel welcome. We also loved the leisure facilities, including the spa & wellness center, swimming pool, and jacuzzi. The saltwater pool was refreshing, and the BBQ facilities made it easy to enjoy a meal outdoors.

We highly recommend this hotel for everyone.

The spa pool was hot & the beds were comfortable.

The motel was a stop-off place for truck drivers some of which started their trucks at 4am! There was a lot of trucks going to the port on a road just a few metres from our door - ear plugs essential! Could have been better finished - T.V. stuck out from corner at head height, electrical cords hanging loose & ill fitting blinds/curtains. The pool was cold but indoors. The oven grill didn't work but the temporary managers let me use the motel kitchen to grill our hot cross buns.

Located close to the beach, this motel offers clean and comfortable rooms. The staff are friendly and accommodating, always ready to help guests out. Breakfast is served here and is a good start to the day. The motel is currently undergoing refurbishment, which is a good sign that they are committed to improving the property.

Some reviews have mentioned noise from the nearby main road, which could be a problem for light sleepers.

Kids enjoyed the spa pool.

You had a sign up in the bathroom re the tiles but we were very concious of how dangerous the wet tiles were for not only for us as parents but also for our young children. They are an accident waiting to happen.

Clean spacious room at good value

Limited wireless but good speed

I chose this hotel for my training session in Napier and it met my expectations. The facilities were great, including the pool and spa. The staff were friendly and helpful, making my stay comfortable and enjoyable. a good choice for both business and holiday travelers.

The only downside was the lack of a business center or dedicated workspace in the hotel. It would have been convenient to have access to a printer or a quiet area for work-related tasks.

Our son left England in August 2010 to work in New Zealand, living in Napier. As he will be in New Zealand for the next few years my wife and I decided to visit him recently, for three weeks.As there was no room to accommodate us in the house he shares with colleagues, we chose to stay at the Albatross because of its proximity. The welcome we received on arrival after the 35 hour journey was very warm and we quickly settled in. Our first four nights of the trip were pre-booked there. Our son gave us the itinerary which involved travelling to other parts of the country which we thoroughly enjoyed. However, we had no hesitation in booking a further six nights at the Albatross whenever we were in the locality throughout the visit. For us it was a very convenient and comfortable place to be based, with friendly, helpful and efficient hosts in Nigel and Helen. Apparently some guests have had problems operating the showers. On arrival the simple procedure was explained and we had no difficulty in following the straightforward printed instructions. But actually, during the time of our stay, they were all being replaced with new, better shower units. The kitchenettes are a good idea - something which we don't often come across in the uk. All in all, the Albatross represents very good value.

Very nice motel, Good price and location. Would recommend to others who want a well priced and clean, modern motel

The beds at Albatross Motel were absolutely lovely, providing a comfortable and restful night's sleep. The location of the motel was also ideal, with easy access to the main highway and away from the noisy parts of town. The bathroom was nicely presented, and it was a pleasant surprise to find hair and body wash provided in the shower. The addition of Sky TV and Wifi made it convenient to entertain the kids. I would highly recommend this motel for its comfort, convenience, and cleanliness.

Friendly helpful staff. Nice and quiet. Easy to find. Very relaxing.

people walking by the door in the morning, floor boards were loud and woke us up but apart from that everything was excellent